ProTech Systems An NBS Technology
Computer support and services, Computer consultant, Computer networking service in Charlotte, NC
- Address
- 7239 Pineville-Matthews Rd Ste 300, Charlotte, NC, 28226
- Phone
- (704) 296-2894
- Website
- protechllc.com
About ProTech Systems An NBS Technology
ProTech Systems, now operating as an NBS Technology company from its office at 7239 Pineville-Matthews Road in Charlotte, describes itself as a family-oriented, professional IT provider serving businesses across the Carolinas. The company builds its managed IT services around a 24/7 support model with a 99% uptime guarantee, backing it up with a two-hour remote response guarantee and next-business-day on-site support when problems can't be resolved remotely. Its service lineup covers cybersecurity and managed detection and response, cloud services, backup and disaster recovery with both local and offsite copies, Voice over IP phone systems, unified communications as a service, and broader IT consulting and outsourced IT for companies that don't want to build an internal department. ProTech also supports remote-worker enablement, helping companies extend secure IT infrastructure to employees working outside the office. For ongoing desktop and server support, ProTech offers four tiered ProCare packages, Standard, Pro, Advanced, and Ultimate, each adding further protections such as endpoint detection and response, ransomware protection, VPN management, and expanded helpdesk access as clients move up in tier. The company says most of its new clients arrive through referrals, and it backs its work with a stated 100% service guarantee. ProTech has built technology partnerships with major vendors including Dell, Cisco, Lenovo, Microsoft (as a Gold partner), and SonicWall, giving it access to enterprise-grade hardware and security tools that it deploys for small and mid-size business clients throughout the Charlotte region.
Services
- managed it services
- cybersecurity
- cloud services
- backup and disaster recovery
- voip phone systems
- it consulting
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